In order to improve the enhance the convenience of Phone Bank, our bank adds a shortcut key function to Phone Bank, please follow the steps listed below:

After dialing 96169, select the button 5, enter three digits and press button “#”, you may directly skip to the business function you want to realize:
1)Shortcut Key “011”: Balance Inquiry on personal current account;
2)Shortcut Key “014”: Inquiry on transaction detail of personal current account within three days;
3)Shortcut Key “021”: Balance Inquiry on public account;
4)Shortcut Key “027”: non-full page check sheet inquiry of public account;
5)Shortcut Key “051”: Balance Inquiry on medical insurance account.